Detailed Career Description

F&I Business Manager - Jaguar Land Rover Stellenbosch

Role Objective: To ensure the compliance of the dealership is done efficiently in terms of FAIS & FIC, and to maximise 2nd gross profit through vehicle finance and the sale of approved value added products

Main Responsibilities:

  • Manage all administrative and contractual aspects for Jaguar Landrover & other Finance Institutions
  • Provide professional F&I expertise to existing, new and prospect Customers
  • Keep up to date with all relevant finance and insurance products
  • Identify individual customer financial and insurance needs
  • Offer specialized finance and insurance products to new customers at a profitable second gross profit rate
  • Ensure accurate completion of finance and insurance application form
  • Give final release of each and every approved transaction (cash and financed)
  • Ensure all conditions and requirements from either bank or insurance company has been fulfilled
  • Ensure that all deposits or cash has been paid
  • Ensure that release note has been issued for financed deals
  • Establish and maintain good professional and effective relationships with banks, insurance and other providers
  • Consult and advise customers on Finance & Insurance products available
  • Accurately and thoroughly complete and forward all applications to banks and insurance providers
  • Review all collected Natis documents for trade in
  • Participate in the F&I Retention program to maximize opportunities that arise from End of Term or Early Settlements
  • Ensure that the dealership complies with all requirements as set out by the NCA, FAIS and FICA acts.
  • To ensure that any person acting on behalf of the dealership or a representative of any other provider do so in accordance to the fit and proper requirements as set out in the acts.
  • Ensure that the dealership comply to all compliance arrangements, record keeping and auditing requirements as prescribed in the acts.
  • Update daily progress report of Second Gross Sales on DOC (Daily Operating Control)
  • Review basic monthly statistics of market penetration at banks and insurance providers
  • Compile and submit files with required documentation to financial institutions.
  • Ensure that all transactions are followed up and paid out as soon as possible after trade in

Minimum Requirements: 

  • Qualification: Grade 12 Minimum, plus a financial qualification would be advantageous.
  • Experience: A minimum of 2-4 years of experience as an F&I Manager or in automotive sales/finance is typically required.
  • Certifications: Relevant certifications (e.g., RE5 certificate, Class of Business, NCA accreditation, FAIS "Fit & Proper" verification) are mandatory due to the highly regulated nature of the role.
  • Financial Knowledge: A strong understanding of finance principles, lending practices, credit reports, and insurance products.
  • Sales & Negotiation Skills: Excellent communication, presentation, and negotiation skills to effectively explain complex products and close deals.
  • Attention to Detail: Meticulous attention to detail to manage complex paperwork and ensure legal compliance.
  • Interpersonal Skills: The ability to build positive relationships with customers, sales staff, and lending institutions.
  • Technical Skills: Proficiency in dealership CRM systems and financial software.
  • Problem-Solving: Strong analytical and problem-solving skills to find suitable financing solutions for customers with varied credit histories

 

apply for this career